Recovery

Get back in

Recover a hacked, lost, terminated, or orphaned account — what to try, in what order.

Recovery starts with the login, not the app

Getting back into Instagram is almost always about the account login itself — the username, the password, and the two-factor method — plus the recovery email and phone number attached to it. Whoever controls those controls the account. So before anything else, secure the recovery email inbox: if an attacker owns that, every reset link you request lands in their hands and you go in circles.

Instagram now sits inside Meta Accounts Center, the shared identity layer that links your Instagram and Facebook logins. That is why some recovery and identity checks bounce you between the two. Access to a linked Facebook Page or a business asset is a separate Meta layer again — recover the Instagram login first, then deal with any Page or Business Portfolio access on top.

Instagram recovery — common questions

Secure the email account linked to Instagram first, then go to instagram.com/hacked and follow the flow. If the attacker changed the email or phone on the account, use the "My login info was changed" / "Get more help" options — Instagram can send a recovery link to a previously-verified device or ask you to verify your identity with a video selfie.