How to Remove a Partner From Your Facebook Business Portfolio

Is this your situation?

The short answer

Before you start

• Confirm you have full control Removing partners requires full control of the business portfolio.Verify: Check your own permission level in Settings.
• Confirm the partner is in your portfolio The partner must be in your organization's business portfolio to be removed this way.Verify: Check the Partners list for the partner's name.
• Check for assets outside your portfolio A business asset outside your portfolio is removed through a different process.Verify: Check whether the asset is owned by your business portfolio.

How Facebook handles this

• A partner may have been added to access your business assets.
• A partner may also have been added to share their own business assets with your organization.
• If no one has full control of the portfolio, you can submit a request to get full control.
• Removing someone from a business asset outside your portfolio uses removing someone from a Facebook Page.

Step by step

1. Open Meta Business Suite Settings Go to Settings for your business portfolio.Where: Meta Business Suite → SettingsConfirm: Check that the business portfolio shown is the correct one.
2. Open Partners Click Partners in the left menu.Where: Settings → PartnersConfirm: Check the Partners list for the one you intend to remove.If this fails: You may not have full control of the business portfolio.
3. Review who the partner is Partners are other businesses, such as agencies or clients, that you work with.Where: Users → PartnersConfirm: Check the partner's name and business portfolio ID.
4. Select the partner Click the partner you want to remove.Where: Users → PartnersConfirm: Check that this is the partner you want to remove.
5. Review shared assets first Both the sharing business and the partner can view shared assets in their respective Settings.Where: Partner details pageConfirm: Check which assets are listed as shared with this partner.
6. Click Remove partner Click Remove partner.Where: Partner details pageConfirm: Check for a prompt asking you to confirm.
7. Confirm the removal You can remove a partner such as an agency from your business portfolio.Where: Confirmation promptConfirm: Check the Partners list for this partner's name.
8. Review approvals if needed Another person with full control may need to approve the removal in Requests.Where: Settings → RequestsConfirm: Check Requests for a pending approval.

Common mistakes

• Trying to remove a person instead of a partner Removing a person in your organization is a different action from removing a partner business.Why it happens: You want the same result and expect one flow to cover both.
• No one has full control If no one in the organization has full control, removal cannot proceed until this is resolved.Why it happens: You assume someone still holds full control without checking.Already happened: Review who has access to your Page to find who still holds full control.
• Asset is outside your business portfolio A business asset not in your organization's business portfolio is not removed through this Partners flow.Why it happens: You expect this flow to cover every asset the partner touches.

Roles at a glance

Keeping track of who has access