Get back in

Recover a hacked, lost, terminated, or orphaned account — what to try, in what order.

Also worth reading: Reclaiming a Twitch Channel Run by a Former Employee, Recover a Twitch Account After a DMCA Strike, Recover a Twitch Account Without Phone or Authenticator.

• Appealing a Twitch Channel Ban or Ban Evasion Flag

  A channel ban is decided by the channel, not by Twitch, and the two kinds of problem need different steps.

• Requesting Reinstatement After an Indefinite Twitch Suspension

  You can ask Twitch to reinstate an indefinitely suspended account once the waiting period has passed.

• Reclaiming a Twitch Channel Run by a Former Employee

  The account belongs to the person who ran it, and ownership cannot simply be reassigned to your organization.

• Recover a Twitch Account After the Original Owner Leaves

  The person who set up your Twitch account is gone. Here is the order to recover control.

• Recover a Twitch Account After a DMCA Strike

  A copyright strike raises account risk, but the dispute process has fixed steps.

• Recover a Twitch Account Without Phone or Authenticator

  No access to your phone or authenticator app does not mean no way back in.

• Recover a Twitch Username After a Forced Change

  A forced username reset locks your account until you complete the rename, but the account itself is not suspended.

• Recover a Hacked Twitch Account

  Someone changed the email and password on your Twitch account, and you are locked out.

• Recover a Hacked Twitch Account With Changed Payout Details

  If a payout method on your Twitch account changed without you, the sequence below comes before anything else.

• Recover a Hacked Twitch Channel Posting Without You

  If your channel posts or streams without you, secure it in order before touching anything else.

• Recover a Twitch Account After an Unauthorized Username Change

  Your username changed without your action. Here is the order to secure the account.

• Secure a Twitch Account While You Still Have Access

  You still have access. Use it now to lock out anyone else before they can.