How to grant access to a TikTok account

Is this your situation?

The short answer

Before you start

• Confirm Admin access Only Business Center Admins can grant member access to TikTok accounts.Verify: Check your role under Business Center settings.
• Know the account to assign You want to find this account before you start.Verify: Locate the account name in the list before starting.
• Decide the permission level The admin selects the members and sets the access permission to give them.Verify: Match the permission to the member's task.

How TikTok handles this

• To grant TikTok account access, an admin must first log in to their TikTok Business Center account.
• To assign a TikTok account, click View in the column for that account.
• When assigning a member, the admin selects the members and sets the access permission to give them.
• After selecting members and permissions, the admin clicks Confirm to complete the assignment.

Step by step

1. Log in To grant TikTok account access, an admin must first log in to their TikTok Business Center account.Confirm: Check that the dashboard has loaded.
2. Open Accounts You need to find the account you want to assign.Confirm: Check the list for the account name you intend to assign.
3. Open the account To assign a TikTok account, click View in the column for that account.Confirm: Check that the account's detail page opens.
4. Select the member The admin selects the members and sets the access permission to give them.Confirm: Check that the member's name appears in the selection list.
5. Set the permission level The admin selects the members and sets the access permission to give them.Where: Members tab → pencil iconConfirm: Check the permission dropdown shows the level you chose.
6. Confirm the assignment After selecting members and permissions, the admin clicks Confirm to complete the assignment.Where: Account detail page → ConfirmConfirm: Check for the confirmation message after clicking Confirm.
7. Verify Spark Ads use Once assigned, members can use the TikTok account to create Spark Ads on any ad account they have access to.Where: Ads Manager → Spark Ads setupConfirm: Check that the assigned account appears as an available identity.
8. Verify management tasks Once assigned, members can perform other management tasks on the TikTok account according to the permissions granted.Where: Accounts → TikTok accountsConfirm: Check the member can open the tasks their permission allows.

Common mistakes

• Non-admin tries to grant access Only Business Center Admins can grant member access to TikTok accounts.Why it happens: You assumed any member could assign access to a TikTok account.Already happened: If access was already granted by the wrong role, review the audit process at access review checklist.
• Wrong account selected Clicking View opens a specific account's detail page.Why it happens: Similar account names in the list cause the wrong one to be opened.
• Permission level mismatched to task The admin sets the access permission to give the member.Why it happens: The task's needs were not matched to the available permission options.
• Broader access than the task needs Account and asset level permissions enable Business Center admins to precisely control access to a TikTok account.Why it happens: The available access levels for the asset type were not reviewed first.

Roles at a glance

Keeping track of who has access