Troubleshooting
LinkedIn "We're Unable to Add This Admin Right Now" Error
The error names a limit, not a mistake you made.
Is this your situation?
You try to add someone as an admin on your LinkedIn Page and the error appears instead of a confirmation. You check the name and the role and nothing looks wrong on your end, even after reviewing Page admin access requirements.
The short answer
You see the error even though you entered the correct name. One reason an admin cannot be added is that the page has pending admin requests that need a response, and another is that the member being added hasn't verified their account. A third reason is that the page has reached or exceeded its current allowed admin limit.
What you see, and why
| Symptom | Cause |
|---|---|
| The add admin action fails with the error message. | The page has pending admin requests that need a response. |
| The member you are adding never completes the process. | The member being added as an admin hasn't verified their account. |
| Adding fails even though the member is verified. | There are not enough existing admins who are verified. |
| Adding fails no matter who you try to add. | The page has reached or exceeded its current allowed admin limit. |
Check these first
- Pending admin requests Resolving pending admin requests may allow a super admin to add new admins to a LinkedIn Page.Verify: Check Manage admins for any requests awaiting a response.
- Your own verification status Verify your own account and encourage existing admins to verify theirs if they haven't already done so.Verify: Check your account verification status before trying again.
- Current admin count Review the list of current admins for all admin roles.Verify: Check the full admin list across every role type.
How LinkedIn handles this
- LinkedIn may limit the number of admins who can be added to a LinkedIn Page to ensure that LinkedIn remains a trusted platform.
- Different LinkedIn Pages may have unique and dynamic limits on the number of admins that can be added.
- The admin limit for a LinkedIn Page includes all admin roles for the page.
- Once the admin limit has been reached, an error message appears that prevents adding additional admins.
Which path applies to you?
- Does Manage admins show pending admin requests? Resolving pending admin requests may allow a super admin to add new admins.
- Is the member being added unverified? The member being added as an admin hasn't verified their account.
- Are too few current admins verified? Verify your own account and encourage existing admins to verify theirs.
- Does the admin list look full across every role? The page has reached or exceeded its current allowed admin limit, and admins who no longer need access should be removed.
Step by step: finding the cause
- Open Manage admins Go to the Page super admin view.Confirm: Check the Pending admin requests section for unresolved entries.
- Resolve pending requests Resolving pending admin requests may allow a super admin to add new admins to a LinkedIn Page.Confirm: Check that the pending list no longer shows the old request.
- Check the member's verification One reason an admin cannot be added is that the member being added hasn't verified their account.Confirm: Ask the member to check their own verification status.
- Check verified admins on the page There are not enough existing admins who are verified.Confirm: Check which current admins show as verified.
- Verify your own account Verify your own account and encourage existing admins to verify their member accounts.Confirm: Check your account settings for verification status.
- Review the full admin list Review the list of current admins for all admin roles and remove admins who no longer need access.Confirm: Check the admin count against the page's current limit.
- Remove admins if needed The number of current admins may exceed the latest limit, requiring more than one admin to be removed before another can be added.Confirm: Check the admin count after each removal.
Common mistakes
- Assuming the error means a typo You check the spelling again but the name was correct.Why it happens: The page has pending admin requests that need a response.
- Retrying without checking verification You try adding the same person again and get the same result.Why it happens: The member being added as an admin hasn't verified their account.
- Not counting paid media admins You count only organic roles when checking the admin list.Why it happens: The admin limit for a LinkedIn Page includes all admin roles for the page.
- Removing one admin and expecting it to be enough You remove a single admin and try adding the new one again.Why it happens: The number of current admins may exceed the latest limit, requiring more than one admin to be removed.
Quick reference
| Situation | What to do |
|---|---|
| You see pending requests in the admin list | Resolving pending admin requests may allow a super admin to add new admins. |
| You try to add a new admin | One reason an admin cannot be added is that the member hasn't verified their account. |
| You check how many admins are verified | Verify your own account and encourage existing admins to verify their accounts. |
| You check the page's admin count | Review the list of current admins and remove admins who no longer need access. |
| You remove one admin and retry | The number of current admins may exceed the latest limit, requiring more than one removal. |
| Admin limit basis | The limit includes all admin roles for the page. |
| Admin limit value across pages | Not stated by LinkedIn |
Keeping track of who has access
Delvia keeps a clear record of admin roles and requests, so this kind of limit is diagnosed before it blocks you again.
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