LinkedIn Admin Access Change Not Working

Is this your situation?

The short answer

What you see, and why

Check these first

• Check which device you used. Editing admin roles can only be done on desktop.Verify: Check whether you made the change on desktop or mobile.
• Check the number of super admins. Each Page must have at least one super admin.Verify: Count the super admins listed for the Page.
• Check if the removed person was the last super admin. A super admin cannot be removed if they are the last super admin on the Page.Verify: Check if another super admin was added first.

How LinkedIn handles this

• A LinkedIn Page admin can edit the roles of other current admins on their Page.
• Only one Page admin role can be assigned per person.
• Removing someone from Business Manager removes them from all ad accounts and Pages associated with that Business Manager.
• To edit a Page admin's role, the first step is to go to the Page super admin view, and the fifth step is to click the Edit icon.

Which path applies to you?

1. Did you make the change on mobile? Editing admin roles can only be done through the desktop version of LinkedIn, so repeat the change there.
2. Was the person you tried to remove the last super admin? A super admin cannot be removed from a Page if they are the last super admin on the Page.
3. Are you the only super admin and trying to remove your own role? You must assign another super admin before removing your own admin role.
4. Is the Page also managed through Business Manager? A person removed from the Page still retains access to the Business Manager and any other ad accounts and Pages they have been assigned to.
5. Is the Edit icon missing from the admin's row? You might need to request a higher level of admin access from a super admin of the Page.

Step by step: finding the cause

1. Confirm you are on desktop. Editing admin roles can only be done through the desktop version of LinkedIn.Confirm: Check that you are using a desktop browser rather than the mobile app.
2. Go to the Page super admin view. This is the first step to edit a Page admin's role.Confirm: Check that the super admin view has loaded for the correct Page.
3. Click Manage admins. This is the third step to edit a Page admin's role.Confirm: Check that the admin list has opened.
4. Click the Page admins or Paid media admins tab. This is the fourth step to edit a Page admin's role.Confirm: Check that the correct tab for the admin's role type is open.
5. Click the Edit icon next to the admin's name. This is the fifth step to edit a Page admin's role.Confirm: Check for the Edit icon to the right of the admin's name.If this fails: If the icon is not visible, request a higher level of admin access from a super admin.
6. Select the new role. This is the sixth step to edit a Page admin's role.Confirm: Check that the role dropdown shows the role you selected.
7. Click Save changes. This is the final step to edit a Page admin's role.Confirm: Check the Page admins list for the updated role next to the name.

Common mistakes

• Editing roles from the mobile app. Editing admin roles can only be done through the desktop version of LinkedIn.Why it happens: Editing admin roles can only be done through the desktop version of LinkedIn.
• Trying to remove the last super admin. A super admin cannot be removed from a Page if they are the last super admin on the Page.Why it happens: A super admin cannot be removed from a Page if they are the last super admin on the Page.
• Removing your own role without a successor. If a user is the only super admin on a Page, that user must assign another super admin before removing their own admin role.Why it happens: If a user is the only super admin, another super admin must be assigned first.

Quick reference

Keeping track of who has access