What Task Access Can and Cannot Do
Task access lets someone work on a Facebook Page without ever being able to manage who else has access.
Is this your situation?
You gave someone access to help on your Page, but you are not sure what they can actually do. You want to know if task access lets them manage the Page itself, not post or reply alone.
What it is
People can be given Facebook access or task access to help manage a Page. People with task access can create, manage or delete content on the Page, like posts and Stories. They can also respond to direct messages, comment, manage unwanted content, and report Page activity. They can view Page, content, ad and metric performance. People with task access cannot switch into the Page or manage it on Facebook.
How Facebook handles this
- Task access can respond to direct messages, comment, manage unwanted content, and report Page activity.
- Task access cannot switch into the Page or manage it on Facebook.
- Task access can apply for ways to manage rights to and monetize original content.
- Full control can give or remove other people's Facebook or task access to the Page.
- People with task access can create, manage and delete ads, and other ads-related tasks.
Side by side
| Action | Task access | Full control Facebook access |
|---|---|---|
| Manage Page content | Can create, manage or delete content like posts and Stories. | Can create, manage or delete any content on the Page. |
| Switch into the Page | Cannot switch into the Page or manage it on Facebook. | Can switch into the Page and manage it on Facebook. |
| Run ads | Can create, manage and delete ads. | Not stated by Facebook |
| Give or remove access | Check the Permissions list for the access level assigned. | Can give or remove other people's Facebook or task access to the Page. |
Common mistakes
- Assuming task access can manage access Only full control Facebook access can give, edit or remove another person's access.Why it happens: Task access covers content, ads and messages, so it seems to cover management too.Already happened: See how to change someone's access. Reclaim a Facebook Page From a Rogue Agency or Employee
- Expecting to switch into the Page with task access Task access can't switch into the Page or manage it on Facebook.Why it happens: Posting with task access can feel like switching into the Page.
- Expecting task access to cover ad account control Task access can create, manage and delete ads, covered by ad account roles.Why it happens: Both involve ads, so the two get treated as one.
If this changes who is in control
You want to know who can change task access on your Page. Review who holds each type of access with the Page access audit before adding more collaborators.
Quick reference
| Can task access do this? | Answer |
|---|---|
| Create or delete Page content | Yes, task access can create, manage or delete content like posts and Stories. |
| Switch into the Page | No, task access can't switch into the Page or manage it on Facebook. |
| Respond to messages and comments | Yes, task access can respond to direct messages, comment, and manage unwanted content. |
| Create and manage ads | Yes, task access can create, manage and delete ads. |
| View performance metrics | Yes, task access can view Page, content, ad and metric performance. |
| Give or remove another person's access | No, only people with Facebook access with full control can give, edit or remove access. |
| Moderate live stream chat | Community Managers have access to moderate the chat of the Page's live streams. |
Frequently asked questions
Can someone with task access manage ads on the Page?
Yes, task access can create, manage and delete ads.
Can someone with task access remove another person from the Page?
No, only full control Facebook access can give, edit or remove access.
Does task access let someone switch into the Page like their own profile?
No, task access cannot switch into the Page or manage it on Facebook.
Can task access moderate live stream chat?
That falls to Community Managers, who moderate the Page's live stream chat.
Keeping track of who has access
Confusion about who can post, who can run ads, and who can manage access builds once a Page has several collaborators. Delvia keeps a clear picture of each person's access, so the difference between task access and full control stays visible.
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