Understanding

What happened to Admin, Editor, and Moderator roles?

The old named roles were replaced by two kinds of access that work differently.

Is this your situation?

You remember Admin, Editor, and Moderator as Page roles and can't find them anymore. You want to know what replaced them and whether your access changed.

What it is

People can be given Facebook access or task access to help manage a Page. People can now be given Facebook access or task access to help manage a Page. People with Facebook access can switch into the Page and manage it on Facebook or through other Facebook tools. People with task access can't switch into the Page or manage it on Facebook. If a Page is part of a business portfolio, its access levels are different again.

How Facebook handles this

  • People with Facebook access can respond to comments and edit or delete existing comments made by the Page.
  • People with Facebook access can create, edit and delete events by the Page.
  • People with task access can create, manage or delete any content on the Page like posts and Stories.
  • People with task access can view Page, content, ad, and metric performance.
  • A person with full control Facebook access can give other people access to manage the Page, or remove anyone, including the original grantor.

Side by side

Access typeCan switch into PageTypical capability
Facebook access
Can switch into the Page and manage it on Facebook or through other Facebook tools.Can respond to direct messages as the Page in Inbox.
Task access
Can't switch into the Page or manage it on Facebook.Can create, manage or delete any content on the Page like posts and Stories.
Community Manager
Not stated by FacebookCommunity Managers have access to moderate the chat of the Page's live streams.
Full control Facebook access
Can switch into the Page and manage it on Facebook or through other Facebook tools.Can give other people access to manage the Page, or remove anyone, including the original grantor.

Common mistakes

  • Assuming the old role name still applies People can be given Facebook access or task access to help manage a Page.Why it happens: People look for the old labels in the new interface.Already happened: If access looks wrong, audit who has access to your Page. Recover Admin Access to a Facebook Page
  • Giving task access expecting full management People with task access can't switch into the Page or manage it on Facebook.Why it happens: You expect task access to cover full management.
  • Not keeping someone with full control A Page needs at least one person with full control to remain active.Why it happens: You remove the last full-control person unnoticed.

If this changes who is in control

You notice the people with Facebook access or task access no longer match who should be managing the Page. Audit who has access to your Page to check the current picture against who should be there.

Quick reference

TermWhat it means now
Admin, Editor, ModeratorPeople can be given Facebook access or task access to help manage a Page.
Facebook accessSwitch into the Page and manage it on Facebook or other Facebook tools.
Task accessCan't switch into the Page or manage it on Facebook.
Full control Facebook accessCan give access to manage the Page, or remove anyone, including the original grantor.
Community Manager accessModerates the chat of the Page's live streams.
Give or remove accessPeople with full control can give or remove other people's Facebook or task access.
Page in a business portfolioAccess levels are different from a standalone Page.

Frequently asked questions

Can I still see who has which old role?

People can be given Facebook access or task access to help manage a Page.

Does task access let someone manage the whole Page?

People with task access can't switch into the Page or manage it on Facebook.

Who can remove someone's access now?

People with full control can give or remove other people's Facebook or task access to the Page.

Is this different if the Page is in a business portfolio?

If a Page is part of a business portfolio, its access levels are different.

Keeping track of who has access

You notice confusion builds over who holds which access when role names change but the people managing a Page don't. Delvia keeps a current picture of who has Facebook access or task access, so nothing depends on memory of old role names.