Managing a Deceased Family Member's TikTok Account

Is this your situation?

Do this first

Which situation is yours?

• You have the login and want access.
• You do not have the login or linked email.
• The account has a linked Business Center or Shop.
• You want the account removed, not accessed.
• You are unsure who else has access to the account.
• You need to preserve content before anything changes.
• You are a Business Center admin and the account is linked there.

How TikTok handles this

• Removing a TikTok account from a Business Center is the final step to end the connection between the account and that Business Center.
• Removing a TikTok account from Business Center revokes all permissions, including those for advertising and account management.
• Once a TikTok account is removed from a Business Center, ad accounts can no longer use it for campaigns.
• An admin with Admin access to the Business Center must be the one to remove the TikTok account.

Which recovery path is yours?

1. Do you have the account's login credentials? Not stated by TikTok
2. Is the account linked to a TikTok Business Center? The Unlink account button is located in the top right of the account details page.
3. Is the account linked to a TikTok Shop as the official account? Not stated by TikTok
4. Does removing the account from Business Center matter to you? Removing a TikTok account from Business Center revokes all permissions, including those for advertising and account management.
5. Will you need the account for ad campaigns afterward? Once a TikTok account is removed from a Business Center, ad accounts can no longer use it for campaigns.

What not to do

• Trying to log in with guessed details You try password after password hoping one works.Why it happens: Family members want access without going through proper channels.
• Sharing the deceased person's password among relatives Several relatives log in using the same password.Why it happens: It seems simpler than requesting separate access.
• Assuming a linked Business Center account can be fully recovered Removing a TikTok account from Business Center revokes all permissions, rather than transferring the account.Why it happens: The removal option is mistaken for a transfer option.
• Expecting removal to restore login access Removing a TikTok account from Business Center is the final step ending the connection, not a way back into the account.Why it happens: The Unlink action is confused with a recovery step.

What to have ready

• The account's username Needed to identify the account. Check the profile URL for the username.
• Linked email or phone number Needed if recovery is attempted later. Check old messages for TikTok notifications.
• Whether a Business Center is linked Changes what can be removed. Check the profile for business indicators.
• Whether a TikTok Shop is linked Affects what steps apply. Check for a shop tab.
• Who in the family has admin access Determines who can act. Check business records for listed admins.
• Content you want preserved Some actions remove access to content. Check which videos matter first.

Stop this happening again

Quick reference

Keeping track of who has access