How to remove a TikTok Shop user
Remove a staff member from your TikTok Shop in Seller Center and confirm their access is fully revoked. Here is the step-by-step.
Removing a TikTok Shop staff member happens in Seller Center, where the staff was added. Because Shop access is separate from Business Center and the TikTok app, this removal does not touch any other access the person might hold — so if they were also in your Business Center or on an ad account, handle those separately.
If your situation is actually …
- The person is leaving the team entirely → Offboard a team member from TikTok →
Before you start
You can manage staff in Seller Center
You need owner or admin-level access to remove staff.
You know what else the person could reach
Business Center, ad accounts, and Spark Ads codes are separate from the Shop.
Remove a Shop staff member
Open staff management in Seller Center
Sign in and go to the staff or account management area.
Where: TikTok Shop Seller Center → staff management
Remove the staff account
Find the person and remove or deactivate their staff account.
Where: TikTok Shop Seller Center → staff → remove
Confirm: They no longer appear in the active staff list.
Confirm the access is gone
Ask the person to refresh, or check the staff list, to confirm they can no longer reach the Shop.
Frequently asked questions
Delvia
Access issues are easier to prevent when roles, owners, and responsibilities are recorded clearly
Most access problems trace back to the same gap — no clear record of who has access, what role they hold, and what should happen when that changes. Delvia helps you keep that record so problems are visible before they become incidents.