How to remove an agency's TikTok access
End an agency relationship cleanly: revoke the partner connection, reclaim your assets, and confirm nothing is left behind. Here is the offboarding flow.
If you added the agency as a partner and kept ownership of your assets, ending the relationship is straightforward: remove the partner connection and the shared assets stop being theirs to touch. The harder case is when the agency’s Business Center owns your assets — then you are not just revoking access, you are reclaiming ownership, which needs a transfer. Either way, finish with a sweep for any individual people the agency had assigned.
If your situation is actually …
- The agency owns your assets, not just shares them → When an agency owns your assets →
Before you start
You are an Admin of your Business Center
Only an Admin can remove partners.
You know who owns each asset
If the agency owns the asset, removal alone will not return it — you need a transfer back to you.
Remove an agency partner
Open the Partners area
In your Business Center, go to Partners and find the agency.
Where: business-center.tiktok.com → Partners
Remove the partner connection
Remove the agency partner, which ends their access to the assets you shared.
Where: business-center.tiktok.com → Partners → remove
Confirm: The agency no longer appears in your Partners list.
Reclaim anything they owned
If the agency owns an asset, removal does not return it — arrange a transfer of that asset back to your Business Center.
Sweep for individual access
Check whether any agency staff were also added directly to an account, ad account, or Shop and remove them too.
Frequently asked questions
Delvia
Access issues are easier to prevent when roles, owners, and responsibilities are recorded clearly
Most access problems trace back to the same gap — no clear record of who has access, what role they hold, and what should happen when that changes. Delvia helps you keep that record so problems are visible before they become incidents.