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How to Transfer TikTok Business Center Ownership
Check admin access and partner status before transferring a TikTok Business Center.
Is this your situation?
You manage a TikTok Business Center and need to change who controls it. You want to confirm the transfer does not cut off access you still need.
The short answer
Within an Enterprise Business Center with Finance, transferring existing ad accounts is not available. Outside that case, a Business Center admin can transfer ownership of an ad account to their Business Center.
Before you start
- Confirm admin access A user must be a Business Center admin to transfer ad accounts in their Business Center.Verify: Check your role under Business settings.
- Check customer status Ad account transfer is only available for certain customers.Verify: Ask your representative whether transfer is available.
- Review ownership filter Ad accounts can be filtered by ownership as either owned by this Business Center or owned by partner.Verify: Check the Advertiser accounts tab for current ownership.
How TikTok handles this
- A Business Center admin can transfer ownership of an ad account to their Business Center.
- Ad account transfer is only available for certain customers.
- Customers should speak with their representative about the ad account transfer process.
- Transferring existing ad accounts is not a function available within an Enterprise Business Center with Finance.
Step by step
- Log in to Business Center A user must be a Business Center admin to transfer ad accounts in their Business Center.Where: Business Center → Login pageConfirm: Check the account menu for your role.
- Open Accounts In the left-side menu of TikTok Business Center, a user clicks Accounts to begin transferring an ad account.Where: Business Center → AccountsConfirm: Check that the Accounts list is loaded.
- Check eligibility Ad account transfer is only available for certain customers.Where: Accounts → Advertiser accountsConfirm: Check whether a transfer option appears for the account.If this fails: You do not see a transfer option for this account.
- Contact your representative Customers should speak with their representative about the ad account transfer process.Where: Business Center → Representative contact detailsConfirm: Check for a reply confirming next steps.
- Initiate the transfer A Business Center admin can transfer ownership of an ad account to their Business Center.Where: Accounts → Advertiser accountsConfirm: Check the account's listed owner.
- Filter by ownership A Business Center admin can filter ad accounts by ownership and status under the Advertiser accounts tab in Business Center.Where: Business Center → Advertiser accounts tabConfirm: Check the ownership filter result.
- Confirm ownership category Ad accounts can be filtered by ownership as either Owned by this Business Center or Owned by partner.Where: Business Center → Advertiser accounts tabConfirm: Check whether the account is listed as Owned by this Business Center.
Before you change who is in control
- Assuming Enterprise Business Center can transfer accounts Transferring existing ad accounts is not a function available within an Enterprise Business Center with Finance.Why it happens: Enterprise Business Center with finance provides Standard Business Center's capabilities for managing accounts, assets, and partners.Already happened: If control has already changed hands — How to Recover Access to a TikTok Business Center
- Trying to transfer without eligibility Ad account transfer is only available for certain customers.Why it happens: You expect the transfer option to appear and do not see it.
- Skipping the representative Customers should speak with their representative about the ad account transfer process.Why it happens: You expect to complete the transfer without outside help.Already happened: Review access if ownership scope is unclear.
- Confusing closing an account with transferring it An ad account must be owned by the user's Business Center to be closed.Why it happens: You confuse the two actions when deciding what to do next.
Roles at a glance
| Action | Admin | Standard | Notes |
|---|---|---|---|
| Request access to an ad account | Admin role can request access to an ad account. | Standard role cannot request access to an ad account. | Check which role you hold before requesting access. |
| Transfer an ad account on the Business Center interface | Admin role can transfer an ad account on the Business Center Interface. | Standard role cannot transfer an ad account on the Business Center Interface. | Check your role before starting a transfer. |
| Manage ad account assets | Admin can manage ad account assets they have been assigned. | Standard can manage ad account assets they have been assigned. | Check which assets are assigned to you. |
| Manage Business Center verification | Admin role can manage Business Center verification. | Standard role cannot manage Business Center verification. | Check your role before managing verification. |
| Request TikTok account access | Admin role can request TikTok account access. | Standard role cannot request TikTok account access. | Check your role before requesting account access. |
Keeping track of who has access
After you have handled the transfer, keep track of who holds admin access to the Business Center. Delvia is where you keep that track going forward.
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