How to remove someone from TikTok Business Center

Is this your situation?

The short answer

Before you start

• Confirm you have Admin access An Admin role in a Business Center has the ability to remove members.Verify: Check your role under the Users tab.
• Log in to your Business Center You must first log in to your TikTok Business Center account.Verify: Confirm you can see the Users tab.
• Locate the member You locate the member under the Users tab.Verify: Check their name appears in the list.
• Have a verification code ready To confirm the removal of a member, you must enter a verification code.Verify: Check you can receive the code.

How TikTok handles this

• An Admin role in a Business Center has the ability to add members.
• A member removed from a Business Center will no longer have access to that Business Center.
• A member removed from a Business Center will no longer have access to the accounts or assets assigned to them in that Business Center.
• Account and asset level permissions enable Business Center admins to precisely control access to ad accounts, TikTok accounts, shops, pixels, catalogs, audiences, and leads.

Step by step

1. Log in to your Business Center You must first log in to your TikTok Business Center account.Where: TikTok Business CenterConfirm: Check that your Business Center dashboard loads.
2. Open the Users tab You locate the member under the Users tab.Where: Business Center → UsersConfirm: Check the member's name in the Users list.
3. Confirm your role An Admin role in a Business Center has the ability to remove members.Where: Business Center → UsersConfirm: Check your own role listed next to your name.
4. Click Remove for that member You click Remove in the Actions column for that member.Where: Users → Actions columnConfirm: You clicked Remove and now wait for the next prompt.
5. Click Confirm After clicking Remove, you must click Confirm to proceed with removing the member.Where: Removal prompt → ConfirmConfirm: You clicked Confirm and move to the verification step.
6. Enter the verification code To confirm the removal of a member, you must enter a verification code.Where: Verification promptConfirm: Check the Users list for the name you removed.If this fails: You did not receive the code or it did not work.
7. Check their access to assigned assets A member removed from a Business Center will no longer have access to the accounts or assets assigned to them in that Business Center.Where: Business Center → AccountsConfirm: Check that the member no longer appears on assigned accounts or assets.

Common mistakes

• Assuming removal is reversible without re-adding A member removed from a Business Center will no longer have access to that Business Center.Why it happens: You click Confirm without expecting it to take effect right away.
• Forgetting assigned assets are also affected A member removed from a Business Center will no longer have access to the accounts or assets assigned to them in that Business Center.Why it happens: You focus on the Users tab and overlook what the member was assigned.Already happened: If access was lost unexpectedly, see how to audit who has access to your TikTok.
• Trying to remove without Admin access An Admin role in a Business Center has the ability to remove members.Why it happens: You expect the Remove option to appear for any role.

Roles at a glance

Keeping track of who has access