How to Give Access to Your TikTok Ad Account

Is this your situation?

The short answer

Before you start

• Confirm you are a Business Center admin A user must be a Business Center admin to request access to ad accounts.Verify: Check your role under Business Center Users tab.
• Have the ad account ID ready A user must enter the ad account ID when requesting access.Verify: Ask the account owner for the correct ad account ID.
• Check the account is not disapproved A user cannot request access to a disapproved ad account.Verify: Check the ad account status before requesting access.

How TikTok handles this

• Admin access lets a member manage ad account finances, settings, and permissions.
• Operator access lets a member manage finances for ad accounts.
• Analyst access allows viewing ads and performance data only.
• Once approved, the requester can grant others access to that ad account from their Business Center.

Step by step

1. Log in to Business Center Log in to your TikTok Business Center account first.Confirm: Check that the Business Center dashboard loads.
2. Open Click Accounts in the left-side menu to begin requesting access to an ad account.Where: Business Center → left-side menu → AccountsConfirm: Check that the Accounts section opens.
3. Go to advertiser Under All accounts, go to Advertiser accounts to request access.Where: Accounts → All accounts → Advertiser accountsConfirm: Check that the advertiser accounts list is shown.
4. Add account Click Add advertiser account as part of requesting access.Where: Advertiser accounts → Add advertiser accountConfirm: Check that the add account dialog opens.
5. Choose Click Request Access, then click Next.Where: Business Center → AccountsConfirm: Check that the request form appears.
6. Enter ID Enter the ad account ID when requesting access to an ad account.Where: Business Center → AccountsConfirm: Check that the ID field accepts your entry.
7. Select assets You can optionally select the desired accounts and assets you would like the ad account to access.Where: Business Center → Accounts → Request → Asset selectionConfirm: Check that your chosen accounts and assets are listed.
8. Wait An email notification is sent to the ad account owner asking for approval after the request is submitted.Where: Business Center → Accounts → RequestConfirm: Check for a confirmation that the request was sent.If this fails: Ask the ad account owner to check their Notifications page.

Common mistakes

• Requesting access to a disapproved account A user cannot request access to a disapproved ad account.Why it happens: You assume any listed account is open to new requests.
• Not a Business Center admin A user must be a Business Center admin to request access to ad accounts in their Business Center.Why it happens: Admin role can request TikTok account access, but Standard role cannot.
• Approval never arrives If an individual user created the ad account and does not belong to any Business Center, the requester must ask that creator to accept the request in TikTok Ads Manager.Why it happens: You expect the request to resolve on its own without contacting the creator.Already happened: See TikTok ad account roles explained for what each role can still do.

Roles at a glance

Keeping track of who has access