Troubleshooting
LinkedIn Support Won't Disclose Admins or Transfer the Page
Support will not hand over admin names or move ownership for you — that limit is by design.
Is this your situation?
The short answer
This is expected: LinkedIn customer support cannot provide admin information to members or employees of the Page. Requesting admin access is required to manage the page and to be eligible to contact support about it. If you are not already an admin, the path forward is requesting access, not asking support to disclose or transfer it.
What you see, and why
| Symptom | Cause |
|---|---|
| Support will not tell you who the admins are. | LinkedIn customer support cannot provide admin information to members or employees of the Page. |
| Support will not transfer the Page to you. | Requesting admin access is required to manage the page and to contact support about it. |
| Your request for admin access sits unanswered. | If the Page is actively managed, current super admins must approve a request before you gain access. |
| You never got a notification about access. | No notification means the existing admins have not accepted the request. |
Check these first
- Confirm you requested admin access, not disclosure. Requesting admin access is required to manage the page and contact support about it.Verify: Check whether you submitted a request for admin access to this Page.
- List your current position on your profile. A member must list their current position in the Experience section before requesting access.Verify: Check the Experience section of your profile for this organization.
- Follow the Page before requesting access. A member must follow the Page they are requesting admin access to.Verify: Check the Page for a Following indicator on your profile view.
How LinkedIn handles this
- LinkedIn customer support cannot provide admin information to members or employees of the Page.
- Requesting admin access is required to manage the page and to be eligible to contact support about it.
- If the Page is actively managed, current super admins must review and approve a request before you gain access.
- Requesting admin access grants all current super admins of that page access to your public profile information.
Which path applies to you?
- Have you already requested admin access to the Page? If not, requesting admin access is required to manage the page and to be eligible to contact support about it.
- Is the Page actively managed by existing admins? Current super admins must review and approve your request before you gain access.
- Have you submitted a request but received no response? You can contact LinkedIn support about the unanswered request.
- Are you asking support to disclose admins directly? LinkedIn customer support cannot provide admin information to members or employees of the Page.
- Did you receive a notification confirming your access? No notification means the existing admins have not accepted the request.
Step by step: finding the cause
- List your position on your profile. A member must list their current position with the organization in the Experience section.Confirm: Check the Experience section for the listed position.
- Verify your workplace email. A member must verify their workplace using their current company email address.Confirm: Check your profile for the workplace verification result.
- Follow the Page. A member must follow the Page they are requesting admin access to.Confirm: Check the Page to see that you are following it.
- Request admin access. On desktop, click the More button and select Request admin access from the dropdown.Where: Page → More → Request admin accessConfirm: Check for the checkbox confirming you are authorized to become an admin.
- Confirm your company email if prompted. You may be prompted to confirm your company email address after clicking Request access.Confirm: Check for a prompt asking you to confirm your company email.
- Wait for super admin review. If the Page is actively managed, current super admins must review and approve the request.Confirm: Check your Notifications tab for confirmation of assigned access.
- Contact support if there is no response. If you have submitted a request but received no response, contact LinkedIn support.Confirm: Check your Notifications tab again before you contact support.If this fails: Add the Page as your current employer before contacting support.
Common mistakes
- Asking support to disclose admin names. LinkedIn customer support cannot provide admin information to members or employees of the Page.Why it happens: Members assume support can share admin details on request.
- Expecting support to transfer the Page directly. Requesting admin access is required to manage the page and contact support about it.Why it happens: Members treat support as a shortcut around the request process.
- Not listing the current position before requesting. A member must list their current position in the Experience section before requesting admin access.Why it happens: The Experience section is overlooked as a prerequisite.
- Missing work email verification before contacting support. A member should verify their work email if their company offers work email verification before contacting support.Why it happens: Members contact support before completing this step.
Quick reference
| Situation | What applies |
|---|---|
| Asking support to disclose admins | Support cannot provide admin information to members or employees of the Page. |
| Asking support to transfer the Page | Requesting admin access is required to manage and contact support about the page. |
| Requesting admin access | Requesting access grants all current super admins access to your public profile information. |
| Active Page review | Current super admins must review and approve a request before access is granted. |
| No notification received | It means the existing admins have not accepted the request. |
| Prerequisite: position listed | A member must list their current position in the Experience section. |
| Prerequisite: work email verified | A member must verify their workplace using their current company email. |
| Unanswered request | A member can contact LinkedIn support about the unanswered request. |
Keeping track of who has access
Delvia keeps a record of who holds access, so a request like this never depends on support disclosing what you diagnosed.
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