Governance
A Former Employee Still Has Instagram Access
Still locked into your account? Remove their role, change the password, end active logins, and review the connected Page so a former employee loses every way back in.
If a former employee can still reach your Instagram, the access is coming from a route their role removal did not cover — usually a password they still know or a session that is still alive. Close each one in order and you cut them off completely.
If your situation is actually …
- You have not removed their role yet → How to offboard a former employee →
- They have changed the password and locked you out → Recover a hacked or stolen account →
How they still have access
Find the route, then close it.
| What you’re seeing | Likely cause | What it usually means |
|---|---|---|
| They can post but were removed from the portfolio | An active login session is still alive | End all sessions in the Instagram app — role removal does not sign out existing devices. |
| They log back in even after sessions end | They still know the password | Change the password and turn on two-factor authentication. |
| They reach the inbox or ads only | Access is via the connected Page or ad account | Remove their access on the Page and ad account too. |
| They control account settings entirely | They are the recovery contact or own the portfolio | Update recovery details; if they own the portfolio, see who should own your portfolio. |
Cut off every route
Common questions
Delvia
Access issues are easier to prevent when roles, owners, and responsibilities are recorded clearly
Most access problems trace back to the same gap — no clear record of who has access, what role they hold, and what should happen when that changes. Delvia helps you keep that record so problems are visible before they become incidents.