Classic vs New Pages Experience
The Facebook Page tools changed how access and roles work, which can be confusing if you learned the old system.
Is this your situation?
You manage a Facebook Page and the settings menus look different from what you remember. You want to know whether the old Admin, Editor and Moderator roles still apply to how you manage access.
What it is
There are three types of Facebook Page access: Page access, task access and Community Manager access. People with Facebook access can switch into the Page and manage it on Facebook or through other Facebook tools. People with task access can't switch into the Page or manage it on Facebook. Community Managers have access to moderate the chat of the Page's live streams. If a Page is not part of a business portfolio, the access levels for that Page are different.
How Facebook handles this
- A person with full control can add someone's Page access at any time.
- A person with full control can edit someone's Page access at any time.
- A person with full control can remove someone's Page access at any time.
- A person must switch into their Page to manage Page access.
- If having issues with Page access, check your Page role.
Side by side
| Access type | What it allows | Where it applies |
|---|---|---|
| Facebook access | Lets a person switch into the Page and manage it on Facebook or through other Facebook tools. | You are looking at a Page that is part of a business portfolio. |
| Task access | Can't switch into the Page or manage it on Facebook. | You are looking at a Page that is part of a business portfolio. |
| Community Manager access | Lets a person moderate the chat of the Page's live streams. | You are looking at a Page that is part of a business portfolio. |
| Page access types | There are three types of Facebook Page access: Page access, task access and Community Manager access. | You are looking at a Page that is part of a business portfolio. |
Common mistakes
- Assuming old role names still apply Checking Permissions for Admin, Editor or Moderator labels.Why it happens: There are three types of Page access: Page access, task access and Community Manager access.Already happened: If you cannot find your role, see Facebook Page Roles Explained.
- Expecting task access to open the Page Trying to act as the Page with task access only.Why it happens: People with task access can't switch into the Page.
- Expecting the same rules outside a portfolio Managing access the same way inside and outside a portfolio.Why it happens: Access levels differ if a Page isn't in a business portfolio.Already happened: Review What happened to Admin, Editor, and Moderator roles?
Quick reference
| Question | Answer |
|---|---|
| How many access types exist for a Page? | Three: Page access, task access and Community Manager access. |
| Can Facebook access switch into the Page? | Yes, Facebook access lets a person switch into and manage the Page. |
| Can task access switch into the Page? | No, task access can't switch into or manage the Page on Facebook. |
| What does Community Manager access cover? | Moderating the chat of the Page's live streams. |
| Who can add someone's Page access? | A person with full control, at any time. |
| Who can edit someone's Page access? | A person with full control, at any time. |
| What must a person do to manage access? | Switch into their Page first. |
| What changes if a Page is not in a portfolio? | Its access levels are different. |
Frequently asked questions
Is task access the same as being an Editor?
There are three types of Facebook Page access: Page access, task access and Community Manager access.
Can someone with task access manage the Page on Facebook itself?
No, people with task access can't switch into the Page or manage it on Facebook.
Does moving a Page out of a business portfolio change access rules?
Yes, if a Page is not part of a business portfolio, the access levels for that Page are different.
What should I check if access isn't working as expected?
Check your Page role.
Keeping track of who has access
Confusion about who holds which kind of access often builds as a Page moves between the classic and newer setups. Delvia keeps a clear record of who has Facebook access, task access or Community Manager access on your Page.
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