Removed Admin Still Shows as Admin on Facebook

Is this your situation?

The short answer

What you see, and why

Check these first

• Check whether the Page is in a business portfolio. Access to a Page that is in a business portfolio can only be managed from the portfolio in Meta Business Suite.Verify: Look for the Page's business portfolio.
• Check the portfolio's People list separately. Removing Page access does not remove the person from the portfolio.Verify: Look in People under Settings for the removed name.
• Check whether the person still has insights access. When their access to the Page is removed, they can no longer access the Page's insights.Verify: Check whether the person can still open the Page's insights.

How Facebook handles this

• Removing someone's access to a Page does not remove them from the business portfolio.
• Access to a Page that is in a business portfolio can only be managed from the portfolio in Meta Business Suite.
• If a Page is part of a business portfolio, its access levels are different from those of a Page outside one.
• When someone's access to a Page is removed, they can no longer access the Page.

Which path applies to you?

1. Is the Page part of a business portfolio? Access to a Page that is in a business portfolio can only be managed from the portfolio in Meta Business Suite.
2. Does the person still appear in the business portfolio's People list? Removing someone's access to a Page does not remove them from the business portfolio.
3. Can the person still open the Page's insights or tools? When someone's access to a Page is removed, they can no longer access the Page's insights or tools.

Step by step: finding the cause

1. Confirm where the Page lives. Access to a Page that is in a business portfolio can only be managed from the portfolio in Meta Business Suite.Confirm: Look for the Page's business portfolio.
2. Go to Meta Business Suite. To remove someone's access to a Page from Meta Business Suite, the first step is to go to Meta Business Suite.Confirm: Check that Meta Business Suite has loaded for the correct business portfolio.
3. Click Settings. The second step to remove someone's access to a Page from Meta Business Suite is to click Settings.Confirm: Check that the Settings menu is open.
4. Find the person and click Manage. The fifth step to remove someone's access to a Page is to find the person whose access should be removed and click Manage.Confirm: Check the Manage options for that person's name.
5. Check the Page's own access list. When someone's access to a Page is removed, they can no longer access the Page.Confirm: Check whether the person's name still appears on the Page's access list.
6. Check the business portfolio's People list. Removing someone's access to a Page does not remove them from the business portfolio.Confirm: Check whether the person's name still appears under People.
7. Decide whether a portfolio-level removal is also needed. It is recommended that inactive people who no longer need access to any business assets be removed from the business portfolio for security reasons.Confirm: Check whether the person still needs access to any other business asset.

Common mistakes

• Assuming Page removal and portfolio removal are the same action. Removing someone's access to a Page does not remove them from the business portfolio.Why it happens: Access to a Page in a business portfolio can only be managed from the portfolio.
• Expecting the same access levels as a Page outside a portfolio. If a Page is part of a business portfolio, its access levels are different.Why it happens: You expect the access levels of a standalone Page, not one inside a portfolio.
• Leaving the person in the business portfolio. Remove inactive people who no longer need access to any business assets, for security reasons.Why it happens: Removing access to a Page does not remove them from the business portfolio.

Quick reference

Keeping track of who has access