Facebook Business Verification Stuck in Review

Is this your situation?

The short answer

What you see, and why

Check these first

• Check how long the submission has been in review. A decision may take up to 14 business days.Verify: Compare the submission date to today's date.
• Check whether you edited business details after submitting. Editing business details restarts verification.Verify: Review your business portfolio info edit history.
• Check whether any submitted information could be seen as misleading. False or misleading information may prevent verification.Verify: Compare submitted details against official business records.
• Check for a completion notification. You'll receive a notification when the review is complete.Verify: Check notifications and the email tied to your business portfolio.

How Facebook handles this

• A decision on your verification submission may take up to 14 business days, which covers most of the wait you are describing.
• You'll receive a notification when the review of your verification submission is complete, rather than seeing a status change on its own.
• If you edit your business details, you need to complete the verification process again, which restarts the clock on review.
• If you provide false or misleading information, Meta may prevent your business from being verified at all.

Which path applies to you?

1. Has it been fewer than 14 business days since submission? A decision on your verification submission may take up to 14 business days, so this is still within the normal review window.
2. Did you edit business details after submitting? Editing your business details means you need to complete the verification process again from the start.
3. Could any submitted information be seen as false or misleading? False or misleading information may prevent your business from being verified.
4. Has the review window passed with no notification? You'll receive a notification when the review of your verification submission is complete, so none yet can still be normal.
5. Do you want to confirm where the review currently stands? Security Center displays the business's verification status and business info.

Step by step: finding the cause

1. Confirm your submission date. Note the date you submitted business verification.Confirm: Check your records for the submission date you entered.
2. Compare against the review window. A decision on your verification submission may take up to 14 business days.Confirm: Check whether 14 business days have passed since submission.
3. Check for a notification. You'll receive a notification when the review of your submission is complete.Confirm: Check notifications tied to your business portfolio.
4. Check whether details were edited after submission. If you edit your business details, you need to complete the verification process again.Confirm: Check the edit history in business portfolio info.
5. Check the accuracy of submitted information. False or misleading information may prevent your business from being verified.Confirm: Compare submitted details against official business records.
6. Check your Security Center verification status. Security Center displays the business's verification status and business info.Confirm: Check the status shown in Security Center.
7. Check whether you have full control of the business portfolio. Business portfolio owners with full control can verify their business in Meta Business Suite.Confirm: Check your access level shown in business portfolio Settings.
8. Check the eligibility status shown for your business. In Security Center, a business will see either Start verification or Ineligible for verification.Confirm: Check which of the two messages Security Center shows.

Common mistakes

• Editing details mid-review. Editing business details restarts the verification process.Why it happens: If you edit your business details, you need to complete the verification process again.
• Expecting a decision before 14 business days. A decision on your verification submission may take up to 14 business days.Why it happens: The review window for a verification submission can run up to 14 business days.
• Missing the completion notification. A notification arrives when the review of your submission is complete.Why it happens: You'll receive a notification when the review of your verification submission is complete.
• Submitting information that doesn't match official records. Mismatched or misleading information can affect the outcome of verification.Why it happens: False or misleading information may prevent your business from being verified.

Quick reference

Keeping track of who has access