How to Secure Your Facebook Account After Leaving an Agency
Parted ways with your agency? Remove the partner, clear out leftover people and system users, rotate credentials, and confirm you still own everything that matters.
When an agency relationship ends, removing them is not a single click — and that is exactly where businesses get caught out. The agency may have a partner link, individual people on your Page, ad-account access, billing visibility, and even system users running automations. A clean break means checking every one of those, and confirming that you, not them, still own your core assets.
The principle: revoke, sweep, verify ownership
Three rules for a clean break that leaves no quiet doors open.
- Principle 1
Revoke the partner link first
Removing the agency from Partners cuts the access shared through that link in one move — the right place to start.
- Principle 2
Sweep the layers it does not touch
Then check individual people, ad-account roles, billing, and system users, which can persist outside the partner link.
- Principle 3
Confirm you still own the assets
Verify your Business Portfolio owns your Page and that your billing runs on your payment method — ownership is what they cannot take with them.
Review cadence: Run this the day the engagement ends, then re-audit a week later.
Secure your account after an agency leaves
What a "quick removal" misses
Stopping at the partner link
Removing the partner is necessary but not sufficient — individual people, ad-account roles, and system users can survive it.
Already happened: How to revoke all of an agency's access
Forgetting system user tokens
A system user token the agency created keeps working until you revoke it — it does not stop just because the relationship ended.
Why it happens: System user tokens are long-lived and are not tied to the agency's partner status.
Already happened: How to offboard a system user
Delvia
Access issues are easier to prevent when roles, owners, and responsibilities are recorded clearly
Most access problems trace back to the same gap — no clear record of who has access, what role they hold, and what should happen when that changes. Delvia helps you keep that record so problems are visible before they become incidents.