Can managers or editors access a terminated YouTube channel?

Is this your situation?

Do this first

Which situation is yours?

• You can sign in to your account.
• Owner account hacked or locked: you must recover it first.
• Manager asking to help appeal: check what managers can do first.
• Editor asking to help appeal: check what editors can do first.
• You recovered the Google Account after a hack: look for the appeal email.
• You see your appeal was denied: you want to know why.
• You are unsure recovery finished: check every step before you submit an appeal.
• If your appeal was rejected right away, see what to do next.

How YouTube handles this

• It is necessary to first recover the hacked Google Account associated with the channel before recovering the terminated channel.
• Once a hacked Google Account is recovered, a user can appeal channel termination using a specific form.
• An appeal for channel termination may not be accepted if the account recovery is incomplete.
• If a channel was terminated after a hack, once the Google Account is recovered the user can find an email about appealing termination.
• If a channel was terminated after being hacked, a user can appeal once they recover their Google Account.

Which recovery path is yours?

1. Can you sign in to the Google Account linked to the terminated channel? If a user can't sign in to their Google Account, they should follow the steps to recover their Google Account or Gmail.
2. Is the Google Account already recovered? Once a hacked Google Account is recovered, a user can appeal channel termination using a specific form.
3. Was the channel terminated after the Google Account was hacked? Once the Google Account is recovered the user can find an email with details about how to appeal channel termination.
4. Was the account recovery left incomplete? An appeal for channel termination may not be accepted if the account recovery is incomplete.
5. Was the channel terminated after the Google Account was hacked, and is recovery now finished? If a channel was terminated after being hacked, a user can appeal once they recover their Google Account.

What not to do

• Asking a manager to appeal on your behalf It is necessary to first recover the hacked Google Account associated with the channel.Why it happens: Teams assume someone with access can act.
• Appealing before recovery finishes An appeal for channel termination may not be accepted if the account recovery is incomplete.Why it happens: The recovery steps are not finished.
• Expecting the appeal email without finishing recovery Once the Google Account is recovered the user can find an email about how to appeal termination.Why it happens: You expect the email before recovery is complete.
• Treating a hack-related termination like any other If a channel was terminated after being hacked, a user can appeal once they recover their Google Account.Why it happens: The hacked account is assumed unrelated to the termination.

What to have ready

• Google Account sign-in status Confirm whether you can still sign in to the Google Account.
• Account recovery completion Confirm the Google Account recovery steps are fully finished before appealing.
• Termination cause Check whether a hack of the Google Account preceded the termination.
• Appeal email Look for an email about how to appeal termination.
• Appeal form Locate the specific form used to appeal channel termination.
• Prior appeal history Check if an appeal was already submitted and denied.
• Channel access list Note who held manager or editor access before termination.
• Account recovery order Confirm the Google Account is recovered before the channel is addressed.

Stop this happening again

Quick reference

Keeping track of who has access