Troubleshooting
Accepted the Delegate Invite but Account Not Showing on X
The invite says accepted, but the account will not appear when you switch — here is what is actually happening.
Is this your situation?
You accepted the delegate invitation, but the account does not show up when you try to switch to it. You have checked the account switcher on your Android phone and the delegated account is still missing.
The short answer
You accepted the invite and still do not see the account in the switcher. You checked the switcher and want to know if you still have access. Check the delegate list directly.
What you see, and why
| Symptom | Cause |
|---|---|
| The invite shows as accepted. | You have not checked the delegate list itself. |
| The account switcher does not list the delegated account. | You have not checked the delegate list. |
| The Android app and desktop browser show different results. | You checked only one device before concluding access was missing. |
| A new delegate invite seems to go nowhere. | You want to know if the account has reached its delegate limit. |
Check these first
- Confirm the invite status. Look for your name in the delegate list.Verify: Check the delegate list for your name.
- Check on a different device. Try a desktop browser instead of the Android app.Verify: Check whether the account switcher shows differently on desktop.
- Confirm with the account owner. Ask the owner whether your name appears on their side.Verify: Check that the owner's view matches what you expect to see.
How X handles this
- You want to know when display timing for delegate access is not stated by X.
- You want to know if a promptly updated switcher is not stated by X.
- You want to know if Android-desktop parity is not stated by X.
- You want to know if resend timing is not stated by X.
Which path applies to you?
- Does the delegate list show you as accepted? Check the delegate list.
- Does the delegate list not show you at all? You may want to resend the invite rather than wait on the switcher.
- Does the result differ between Android and desktop? Check the delegate list on either device.
- Are you unsure what the delegate role actually grants you? Read delegate roles.
Step by step: finding the cause
- Reopen the invite confirmation. You accepted the invite and want to confirm it went through.Confirm: Check the delegate list for your name.
- Check the account switcher again. You look for the delegated account in the switcher on your current device.Confirm: Check whether the delegated account appears in the switcher list.
- Try a different device. You switch to desktop after first checking on Android.Confirm: Check whether the switcher differs between devices.
- Log out and back in. Consider signing out of the account that accepted the invite, then signing back in.Confirm: Check the switcher again after signing back in.
- Ask the account owner to confirm. Ask the account owner to look at their delegate list.Confirm: Check that your name shows on the owner's delegate list.
- Restart the X app. Consider closing the X app completely on your phone, then reopening it before checking again.Confirm: Check the account switcher once the app has reloaded.
- Review what the role grants. You want to know whether the invite matched the role you expected.Confirm: Check the delegate settings for the role listed next to your name.
- Count the existing delegates. Check how many names appear on the delegate list.Confirm: Check the delegate list for how many names are already there.
Common mistakes
- Assuming the switcher is the only signal. You treat the switcher as the only proof you have access.Why it happens: Readers treat the switcher as the only proof of access.
- Only checking on one device. You check the Android app alone and stop there.Why it happens: Readers do not compare devices before concluding access is missing.
- Giving up before asking the owner. You stop checking before asking the owner to look as well.Why it happens: Readers assume their own view is complete and do not ask the owner to check.
- Resending the invite too soon. You resend the invite before checking the delegate list for your name.Why it happens: Readers resend before checking the delegate list for their name.
Quick reference
| Situation | What to do |
|---|---|
| Invite accepted, account missing from switcher | You still check only the account switcher |
| Checked on Android only | Check again on a desktop browser |
| You see your invite marked accepted | You wonder if the display is slow to update |
| You do not see your invite marked accepted | You consider asking the owner about the invite |
| Still stuck after resend | Review the delegate roles setup for errors |
| Invite link itself missing | Not stated by X |
| Results differ between Android and desktop | Check the delegate list |
| Unsure whether the invite was ever accepted | Look at the delegate list before asking for a resend |
Keeping track of who has access
Delvia keeps a record of who was invited and who accepted, once you have diagnosed the mismatch.
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