How to assign assets after adding someone to your portfolio
Added someone but they see nothing? Adding to a Business Portfolio doesn’t grant asset access. Here’s how to assign Pages and ad accounts to them.
If a new teammate is in your portfolio but reports they can’t see your Page or ad account, the fix is almost always the missing assignment step. Portfolio membership and asset access are deliberately separate in Meta’s model: being a member lets you exist in the portfolio; an assigned asset lets you actually work on it. Here’s how to assign each asset with the right access.
If your situation is actually …
- You haven’t added the person yet → Add someone to your Business Portfolio →
- They were assigned but still can’t see the Page → Page doesn’t appear because the asset wasn’t assigned →
Assign assets to a portfolio member
Open the person under People
In Meta Business Suite, go to Settings → People and select the teammate you added.
Where: Meta Business Suite → Settings → People
Assign a Page
Open the Pages tab for that person, choose your Page, and turn on Full control or the specific tasks they need (Content, Messages, Ads, Insights).
Where: Meta Business Suite → Settings → People → (person) → Pages
Confirm: The Page lists under the person with the chosen access.
Assign an ad account
Open the Ad accounts tab, choose the ad account, and set their role — Advertiser to run ads, Admin only if they manage billing and people.
Where: Meta Business Suite → Settings → People → (person) → Ad accounts
Confirm: The ad account lists under the person with the chosen role.
If this fails: Ad account not showing
Have them refresh and confirm
Ask the person to refresh Business Suite. The assigned assets should now appear for them.
Confirm: The teammate can see and work on the assigned Page and ad account.
Common mistakes
Assigning the Page but not the ad account (or vice versa)
Each asset is assigned separately. A person who can post but can’t run ads is missing the ad-account assignment.
Why it happens: Page and ad-account access are independent grants.
Granting tasks the person can’t use without the asset
Tasks only take effect on assets the person is assigned. Granting the Ads task without ad-account access leaves them unable to actually run ads.
Already happened: Give ads-only access
Frequently asked questions
Delvia
Access issues are easier to prevent when roles, owners, and responsibilities are recorded clearly
Most access problems trace back to the same gap — no clear record of who has access, what role they hold, and what should happen when that changes. Delvia helps you keep that record so problems are visible before they become incidents.