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How to Set Up Two-Factor Authentication on a Facebook Page
Two-factor authentication is set up on your personal Facebook profile, not on the Page itself.
Is this your situation?
You expect the setting to apply to the Page itself. Instead the setting changes something on your own personal profile, not the Page.
The short answer
Set up two-factor authentication using your personal Facebook profile. Choose a security key, a third-party authentication app, or text message codes as your method.
Before you start
- Confirm you are on your personal profile Make sure you are viewing your personal profile before starting the steps.Verify: Check that your profile, not the Page, is active.
- Have a mobile number ready You can add a new mobile number or use one already on your account.Verify: Check your account settings for an existing number.
- Decide on a backup method You can get 10 recovery login codes for when you can't use your phone.Verify: Check that you have saved the recovery codes somewhere safe.
How Facebook handles this
- Two-factor authentication helps protect a Facebook account and password.
- When it is turned on, you are asked for a login code or to confirm the login attempt from an unrecognized browser or device.
- You are asked to choose one of 3 security methods: a security key, a third-party authentication app, or text message codes.
- If your browser hasn't been saved, you are asked to save it when turning this on.
- If you need to leave a shared portfolio instead, see How to Leave a Facebook Business Portfolio.
Step by step
- Open Accounts Center Click Accounts Center, then click Password and security.Confirm: Check for the Password and security page.
- Go to two-factor authentication Click Two-factor authentication, then click on the account you'd like to update.Confirm: Check the account list for your personal profile.
- Choose your security method Choose the security method you want to add and follow the on-screen instructions.Confirm: Check the screen for the method name.
- Consider a security key One method is tapping a security key on a compatible device.Confirm: Check that your device supports the key.
- Consider an authentication app Another method is using login codes from a third-party authentication app.Confirm: Check your app for a generated code.
- Consider text message codes Another method is using text message (SMS) codes from a mobile device.Confirm: Check your phone for the received code.
- Add or use a mobile number Add a new mobile number or use one already added to your account.Confirm: Check that the number listed is correct.
- Save recovery codes Get 10 recovery login codes to use when you can't use your phone.Confirm: Check that the codes are stored somewhere safe.
Common mistakes
- Setting it up while viewing the Page Two-factor authentication must be set up using your personal Facebook profile.Why it happens: You switched into the Page view instead of staying on your personal profile.
- Losing phone access with no backup Setting up multiple two-factor authentication methods, including recovery codes, allows continued access to a business portfolio if one method is lost.Why it happens: You set up only one method, like SMS, and relied on it alone.Already happened: If you are already locked out, see recovering a Facebook account after a two-factor lockout.
- Browser clears history on close If a browser is set to clear history when it closes, Facebook cannot remember that device.Why it happens: Your browser is set to clear history when it closes.
Roles at a glance
| Method | How it works | What you need | Backup option |
|---|---|---|---|
| Security key | Tapping a security key on a compatible device. | Not stated by Facebook | Can get 10 recovery login codes for when the phone can't be used. |
| Authentication app | Using login codes from a third party authentication app. | Not stated by Facebook | Not stated by Facebook |
| Text message (SMS) | Using text message codes from a mobile device. | A mobile number added to the account, new or existing. | Not stated by Facebook |
| Choosing a method | When turning on two-factor authentication, a user is asked to choose one of 3 security methods. | Not stated by Facebook | Not stated by Facebook |
| Updating settings | After selecting the account to update, the user chooses the security method they want to add and follows the on-screen instructions. | Not stated by Facebook | Not stated by Facebook |
Keeping track of who has access
After you have done this, track who has access to the Page and how each person signs in. Delvia keeps that record in one place, separate from Facebook's own settings.
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