Removed YouTube Manager Still Associated with Channel

Is this your situation?

The short answer

What you see, and why

Check these first

• Confirm where access was granted. Channel permissions allow you to give other users access to your channel via specific roles.Verify: Check whether the entry sits under channel permissions or Brand Account roles.
• Check the Brand Account manager list. To see who manages a Brand Account, go to the Brand Accounts section of your Google Account.Verify: Select Manage permissions to find the current list of managers.
• Verify the removal was completed, not started. To remove someone, select Remove next to their name and confirm if asked.Verify: Check that their name no longer appears in the list.

How YouTube handles this

• For channels using YouTube Studio, removing unknown users is done by removing access to the channel.
• For Brand Accounts, removing unknown users is done by removing users from the Brand Account.
• Only an owner of a Brand Account can delete the account.

Which path applies to you?

1. Was the person's access granted through channel permissions? For channels using YouTube Studio, removing unknown users is done by removing access to the channel.
2. Was the person's access granted through a Brand Account role? For Brand Accounts, removing unknown users is done by removing users from the Brand Account.
3. Do you still see their name in the permissions list? To remove someone from a Brand Account, you select Remove next to their name and confirm the choice if asked.

Step by step: finding the cause

1. Identify where access was granted. Channel permissions allow you to give other users access to your channel via specific roles.Confirm: Check whether the entry sits under channel permissions or Brand Account roles.
2. Open the Brand Account manager list. To see who manages a Brand Account, go to the Brand Accounts section of your Google Account.Confirm: Select Manage permissions to find a list of people who can manage the account, including owners.
3. Locate the removed person's entry. To remove someone from a Brand Account, you select Remove next to their name and confirm the choice if asked.Confirm: Check the list for the name you removed.
4. Remove the entry if still present. To remove someone from a Brand Account, you select Remove next to their name and confirm the choice if asked.Confirm: You confirm the removal and look for their name in the list.
5. Check channel permissions separately. For channels using YouTube Studio, removing unknown users is done by removing access to the channel.Confirm: Check the Permissions list for the name you removed.
6. Review role before removal to confirm scope. To change someone's role on a Brand Account, you select their current role next to their name, then choose a new role.Confirm: Check that no other role remains assigned to the person.

Common mistakes

• Removing from one system but not the other. Channel permissions allow you to give other users access to your channel via specific roles.Why it happens: For channels using YouTube Studio, removing unknown users is done by removing access to the channel.
• Assuming removal is instant everywhere. You expect enforcement to recognize the removal the moment you confirm it.Why it happens: You see the removal confirmed on screen and assume every system updates at once.
• Confirming removal without checking the Brand Account list. For Brand Accounts, removing unknown users is done by removing users from the Brand Account.Why it happens: Select Manage permissions to find a list of people who can manage the account, including owners.

Quick reference

Keeping track of who has access