Action

How to Add an Agency to Your YouTube Channel

Give an agency only the access level their work requires, and review it on a schedule.

Is this your situation?

You are hiring an agency to manage parts of your YouTube channel and need to grant them access. You want to control what the agency can see and change without handing over the whole account.

The short answer

Add the agency through channel permissions, which gives access via specific roles. Use channel permissions to manage access instead of Brand Account roles.

Before you start

  • Confirm the access level the agency actually needs Match the role to the work, not to convenience.Verify: Review the scope of tasks the agency was hired for.
  • Check why Owner access is often requested You want to know why agencies often ask for this level.Verify: See why agencies ask for Owner access.
  • Check the unsafe access level for agenciesVerify: Review unsafe access levels for agencies.
  • Have the agency's email address ready The Email and Access fields must be filled out for each new user.Verify: Confirm you have the correct email for the agency contact.

How YouTube handles this

  • Channel permissions let you give other users access through specific roles.
  • Inviting a new user for channel permissions requires filling out the Email and Access fields.
  • Each invited user receives an email to accept the invite.
  • Channel permissions allow granular levels of access, unlike Brand Account roles.

Step by step

  1. Open YouTube Studio settings Go to studio.youtube.com and click Settings on the left-hand side.Confirm: Check that the Settings panel has opened.
  2. Open Permissions Click Permissions after clicking Settings.Confirm: Check that the Permissions screen is showing.
  3. Click Invite Click Invite to add the agency as a new user.Confirm: Check that an invite form has opened.
  4. Enter the agency's email and access level Fill out the Email and Access fields for the new user.Confirm: Check that both fields show the entered values.
  5. Save and verify if prompted Clicking Save may prompt you to verify your account to save changes.Confirm: Check for a verification prompt after clicking Save.
  6. Wait for the agency to accept The agency receives an email where they can accept the invite.Confirm: Check with the agency that the invite email arrived.If this fails: Confirm the email address entered was correct.
  7. Confirm the agency appears in Permissions The new user shows in Studio Permissions after being invited.Confirm: Check the Permissions list for the agency's name.
  8. Decide whether API access is needed People invited to manage a channel cannot manage it via YouTube APIs.Confirm: Check whether the agency's tools need API access.

Common mistakes

  • Granting a wider role than needed Channel permissions allow granular access levels, unlike Brand Account roles.Why it happens: A wide role seems simpler to set up than matching access to tasks.
  • Giving Owner access by default You want the agency working without checking what the role actually allows.Why it happens: Agencies may ask for Owner access for reasons beyond daily tasks.Already happened: See unsafe access levels for agencies.
  • Not following up after sending the invite Each invited user will receive an email to accept the invite.Why it happens: You assume the agency saw the invite and never check back.
  • Relying on third-party tools without checking access People invited to manage a channel cannot manage it via YouTube APIs.Why it happens: You assume channel permissions cover every tool the agency uses.

Roles at a glance

RoleCan take most actionsCan delete the channelAccess via API
Owner (channel permissions)
No limitations on this role.Can delete the channel.Not stated by YouTube
Manager (channel permissions)
Can delete draft videos.Can't delete the channel.Not stated by YouTube
Editor (channel permissions)
Not stated by YouTubeCan't delete scheduled, live, or completed streams.Not stated by YouTube
Viewer (channel permissions)
Can't chat or moderate chat within Live Control Room.Can't delete scheduled, live, or completed streams.Not stated by YouTube
People invited to manage a channel
Can manage the channel on YouTube and in YouTube Studio, computer and mobile.Not stated by YouTubeCannot manage the channel via YouTube APIs.

Keeping track of who has access

After you have added an agency, track who holds each role and what it lets them do. Delvia is where you track agency access alongside everyone else on the channel.