User-Installed App Can't Be Removed as a Discord Member

Is this your situation?

The short answer

What you see, and why

Check these first

• Check whether the app was added to the server or installed by a user. Apps are added to servers by admins or installed by users to their accounts.Verify: Look at who authorized the app in your server.
• Check your own permission level. Managing apps in a server requires owning the server or having Manage Server.Verify: Check your role for the Manage Server permission.
• Check whether to limit visibility instead of removal. Permissions can be edited so only the command user sees results.Verify: Check the role permissions for Use External Apps.

How Discord handles this

• Apps added directly to a user's account can be used in any server and DMs or group chats that the user is in.
• It is not possible to fully disable apps that users in a server have installed to their account.
• Permissions can be edited so only the user who uses a command sees the results.
• Apps that are added to a user's account may not have all the same capabilities as apps added to a server.

Which path applies to you?

1. Was the app added to the server by an admin? To remove a server app, a user right-clicks the app's bot within the Members list and kicks the bot.
2. Was the app installed by a user to their own account? It is not possible to fully disable apps that users in a server have installed to their account.
3. Do you want to limit the app's visibility rather than remove it? Permissions can be edited so only the user who uses a command sees the results.
4. Do you want to stop all members from using external apps? A user can edit permissions by going to Server Settings, Roles, the role, Permissions, Apps Permissions, and disabling Use External Apps.

Step by step: finding the cause

1. Identify how the app entered your server. Apps on Discord can be added to servers by server admins or installed by users to their own accounts.Confirm: Check whether the app shows as a member added by an admin or by another user.
2. Try removing it as a server app. To remove a server app, a user right-clicks the app's bot within the Members list and kicks the bot.Where: Members list → right-click app → KickConfirm: Check whether the app's name disappears from the Members list.
3. Confirm you have the required permission. To remove an app from a server, a user must be the owner of the server or have the Manage Server permission enabled.Confirm: Check your role for the Manage Server permission.
4. Recognize a user-installed app cannot be fully removed. It is not possible to fully disable apps that users in a server have installed to their account.Confirm: Check whether kicking the app had any effect for other members.
5. Limit visibility of its results instead. Permissions can be edited so only the user who uses a command sees the results.Confirm: Check that the app's output is now only visible to the user who ran it.
6. Restrict external apps for a role if needed. A user can edit permissions by going to Server Settings, Roles, selecting the role, Permissions, Apps Permissions, and disabling Use External Apps.Where: Server Settings → Roles → Permissions → Apps PermissionsConfirm: Check that Use External Apps is disabled for the role.

Common mistakes

• Expecting a kick to remove a user-installed app for everyone. Apps added directly to a user's account can be used in any server and DMs the user is in.Why it happens: An app added to a server appears as a member in that server.
• Assuming disabling the app entirely is possible. It is not possible to fully disable apps that users have installed to their account.Why it happens: The app can be used in any server and DMs the user is in.
• Trying to remove the app without the needed permission. Removing an app from a server requires being the owner or having the Manage Server permission.Why it happens: Check whether you hold the Manage Server permission in this server.

Quick reference

Keeping track of who has access